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Privacy Policy

Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING www.mindfulwellness.group (HEREINAFTER REFERRED TO AS THE “SITE”).

This Privacy Policy is here to better serve those concerned with how their information is used online. It describes what type of information we collect, what it’s used for, and the measures we take to protect it.

IMPORTANT NOTE: By using the Site and/or purchasing, viewing, downloading, or otherwise signing up to receive Mindful Wellness Counseling PLLC email list newsletter, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, worksheets, workbooks, website materials, and/or Mindful Wellness Counseling PLLC (hereinafter collectively referred to as the “Site, Courses, Services, and/or Products”), you voluntarily agree to be bound by this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at info@mindfulwellness.group.

If you disagree with this Privacy Policy’s terms, do not use or browse the Site.

  1. Definitions

“Company”, “We”, “I”, “Our”, or “Us” means Mindful Wellness Counseling PLLC and www.mindfulwellness.group.

“Content” means any and all written, visual, video, or audio information contained on the Site, including, but not limited to, any and all emails received from Mindful Wellness Counseling PLLC, or www.mindfulwellness.group, and any and all written or downloadable material purchased, viewed, or otherwise offered on www.mindfulwellness.group, such as blog posts, graphics, designs, documents, information, templates, and materials.

“Personal Information” means information that can be used on its own or in conjunction with other information to identify, contact, or locate a person, or to identify an individual in context. For example, personal information includes, among other things, your name, address, email address, telephone number, credit card information, site behavior, etc.

“Site, Courses, Services, and/or Products” means www.mindfulwellness.group, Content, email list, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, worksheets, workbooks, website materials, and/or webinars available on the Site.

“Site” means www.mindfulwellness.group and any and all of the Company’s associated pages, tabs, landing pages, forms, or sub-pages.

“You” or “Your” means the user, customer, or viewer of the Site.

  1. Company Statement

The Site and its Content are owned by Mindful Wellness Counseling PLLC.

Mindful Wellness Counseling PLLC is committed to protecting your Personal Information. We will only collect or use your Personal Information in accordance with the Privacy Policy herein.

  1. What kind of Personal Information do we collect?
  • Personal Information You Provide:

When using the Site, and in filling out forms, purchasing products, providing comments, or contacting us, you may be asked to enter your name, email address, website address, mailing address, payment, or credit card information.

  • Personal Information Automatically Collected:

Through use of the Site, the Company may use data collection technology, such as Google Analytics, to collect information related to your use of the Site.

  1. What if the Personal Information we have about you is incorrect or you want to update it?

If the Personal Information we have collected about you is incorrect or incomplete in any way, please contact us at info@mindfulwellness.group.

  1. When do we collect Personal Information?

We collect Personal Information from you when you purchase, order, or sign up on and for the Site, Courses, Services, and Products.

  1. When do we collect Personal Information?

We collect Personal Information from you when you:

  • Purchase, order, or sign up on and for the Site, Courses, Services, and Products
  • Download our freebies or resources
  • Subscribe to our newsletter
  • Fill out a form
  • Browse the Site
  • View Content
  • Make purchases
  • Enter any of your Personal Information on the Site

If you’re just viewing the Site, you won’t be required to provide personal information to browse.

  1. How do we use your Personal Information?

When using the Site, Courses, Services, and/or Products, we may use the Personal Information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication (typically by email and/or text message), browse the Site, or use certain other Site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our Site in order to serve you better.
  • To allow us better to serve you in response to your customer service requests.
  • To administer a contest, promotion, survey, or other Site feature.
  • To quickly process your transactions on and for the Site, Courses, Services, and/or Products.
  • To send periodic emails and/or text messages regarding the Site, Courses, Services, and/or Products.
  • To tailor social media (i.e., Facebook, Instagram, etc.) advertisements to you.
  1. Do we share your Personal Information with anyone?

In general, we do not sell, trade, or otherwise transfer to outside (third) parties your Personal Information for marketing or advertising purposes, except for the following purposes:

  • To comply with an investigation, law enforcement inquiry, government entities, courts, or other third parties as required or allowed by applicable law, such as for legal and/or safety purposes.
  • Third-party service providers that provide products, tools, platforms, or services to us, such as email/text message list building, website management, customer service, account maintenance, and performing other activities and services related to the management and running of our company.
  • Social media platforms, such as Facebook, Instagram, Twitter, Pinterest, etc., offer functionalities and services that can be used through our website (e.g., pinning an image to Pinterest, sharing a link to Facebook). If you use those functionalities on the Site, your information will be shared with those platforms to complete those functions and activities.
  • Third-party advertising purposes, such as advertising on social media platforms (i.e., Facebook and Instagram) to track and categorize your interests and behavior on our Site for the purposes of marketing and advertising to you. We share information with these companies, and these companies may collect information, including your actions taken on the Site, through tracking methods such as Cookies. These third-parties may also possess or get information about you from your behavior/actions: directly with the third parties; on/from other websites, mobile apps, or companies that the third-party companies work with; or from your interactions with advertisements the third-party companies show you. The information that these companies collect or that we share may be used to customize or personalize the advertisements that are displayed to you.

We may disclose your Personal Information to our subsidiaries, contractors, subcontractors, assigns, affiliates, or successors in interest when necessary to carry out our business functions. This may include website hosting partners and other parties who assist us in operating our website, email, and/or text message services, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. If you make your personal information available to third parties through our Site, Courses, Services, and/or Products, Mindful Wellness Counseling PLLC is not responsible for any unauthorized use by that third party.

It’s also important to note that we do not allow third-party behavioral tracking.

  1. How do we protect your Personal Information?

We aim to make your visit to our Site as safe as possible. The Site uses commercially acceptable methods of security protection to protect your information. The Site is scanned for security breaches using, for example, malware removal software.

We also use an SSL certificate and never transmit your credit card information by email and/or text message.

Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the Personal Information confidential. By viewing, using, or purchasing on or from the Site, Courses, Services, and/or Products, you acknowledge that Mindful Wellness Counseling PLLC and its staff and independent contractors may access your Personal Information. In addition, all sensitive credit card or payment information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your Personal Information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

  1. Do we use ‘cookies’ or social media pixels?

Cookies:

We, and third-parties as described in Section 7 herein, use cookies and collect information from the computer, mobile phone, or other device you use to access the Site, read our emails and/or text messages, or view our advertisements. This information is automatically collected. Cookies are small data files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the site or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current Site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about Site traffic and Site interaction so that we can offer better Site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Compile aggregate data about site traffic and site interactions in order to offer better Site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
  • Personalize your experience and better understand customers’ preferences for our marketing and business purposes.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

While you may disable the use of cookies through your browser’s settings or options page, you may lose some of the features and functionality of the Site, Courses, Services, and/or Products, as cookies are necessary to help track and enhance your experience on the Site.

Pixels:

Yes. The Company does use social media pixels (Facebook pixels) to track visitors to the Site so we can tailor advertisements towards those visitors on various social media platforms, including: Facebook and Instagram. The Company reserves the right to use pixels in accordance with the terms of the social media platform.

  1. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products, services, or links to articles/blogs/sites on our Site. These third-party sites may or may not have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites and/or their privacy policy (or lack thereof). Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about any issues you experience with linked-to sites by emailing us at info@mindfulwellness.group.

  1. Login Information

While using the Site, Courses, Services, and/or Products, you may create a username and/or password for login. It is your responsibility to keep the username and password safe. You are also responsible for any actions that occur through the use of your username/password, whether completed by you directly or through the use of your account. You shall notify us immediately by email at info@mindfulwellness.group of any unauthorized use of your login information or any other security breach. Please log out at the end of each session to prevent any unauthorized use of your account or login information.

You may not share your username/password or login information with anyone other than yourself. We are not responsible or liable for any loss or damages as a result of your failure to protect your login information or your unauthorized sharing of the same.

This section now includes the updated contact information for Mindful Wellness Counseling PLLC. Let me know if any further adjustments are needed!

  1. Google Ads & Analytics

Google’s Advertising Principles can sum up Google’s advertising requirements. They are put in place to provide a positive experience for you. We are not currently using Google Ads on the Site, although this may change.

We have implemented the following through Google Analytics: Demographics and Interests Reporting.

We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

To Opt-Out of Google Ads:

You can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt-Out page or by using Google Analytics. 

Opt-Out Browser add-on.

  1. California Online Privacy Protection Act (“CalOPPA”)

CalOPPA stretches well beyond California to require any person or company that operates websites collecting Personal Information from California viewers/consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. 

Read more about CalOPPA [here]. 

Pursuant to CalOPPA, we agree to the following:

  • Users CAN visit our site anonymously.
  • There is a link to this Privacy Policy in the footer on our homepage.
  • Our Privacy Policy link does include the word ‘Privacy’ and can easily be found on the page specified above. It is titled “Privacy Policy” very clearly.

You will be notified of any Privacy Policy changes on our Privacy Policy Page (see bottom “Updated On” date).

  1. Children’s Online Privacy Protection Act (“COPPA”)

We do not specifically market to children under the age of 13. Please STOP and do not use, view, purchase, or otherwise browse the Site, Courses, Services, or Products if you are under 13. If you’re younger than 13, you cannot enter any Personal Information on this Site.

If you are a parent and believe your child under the age of 13 has provided us with Personal Information, please contact us immediately to have it removed by emailing us at info@mindfulwellness.group.

  1. Fair Information Practices

In order to comply with Fair Information Practices, we will take the following responsive action should a data breach occur: We will notify you via email within 5 business days of any known breach.

  1. CAN-SPAM Act of 2003

The CAN-SPAM Act is a U.S. law that establishes rules for commercial email messages, gives you the right to stop certain commercial emails and/or text messages from being sent to you, and outlines certain penalties for commercial entities or persons who violate the law.

We collect your email address, name, and phone number so we can:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and send information and updates pertaining to orders of a course, product, or service.
  • Send you additional information related to your course, product, and/or service.
  • Market to our mailing list or continue to send emails and/or text messages to you after the original transaction has occurred.
  • Email and/or text message you a newsletter with free information and advertising certain Products, Services, and/or Courses we offer.

In accordance with the CAN-SPAM Act, we agree to the following:

  • We will not use false or misleading subjects or email/text message addresses.
  • We will identify the email and/or text message as an advertisement in some reasonable way.
  • We will include our business mailing address and/or physical address in our emails and/or text messages.
  • We will monitor third-party email marketing services for compliance. We use Kajabi and Wix Ascend to send our emails and/or text messages to you.
  • We will honor opt-out/unsubscribe requests quickly.
  • We will allow users to unsubscribe by using the appropriate link at the bottom of each email or by replying STOP to any text message.

TO UNSUBSCRIBE:

If at any time you would like to unsubscribe from receiving future emails and/or text messages, you can email us at info@mindfulwellness.group, follow the instructions at the bottom of any email, or reply STOP to any text message you receive from us. We will promptly remove you from future correspondence(s). However, unsubscribing from one list or set of emails and/or text messages may not unsubscribe you from receiving ALL future emails and/or text messages from us. If you experience any problems unsubscribing, please email us at info@mindfulwellness.group and we will promptly handle your removal.

  1. Your General Data Protection Regulation (“GDPR”) Rights

If you are located within the European Union (“EU”), you are entitled to certain rights under the GDPR. You have the right to:

  • Know how long we’ll keep your information. We’ll keep your personal information until the earlier of:
  1. You either ask us to delete your information, or
  2. The Company decides it no longer needs the data, and the cost of retaining it outweighs the value of keeping it.
  • Access, rectify, or erase your personal information.
  • Withdraw your consent to the Company’s processing of your data, which shall have no effect on the lawfulness of the processing of your personal information prior to your withdrawal.
  • Lodge a complaint with a supervisory authority that has jurisdiction over GDPR issues.
  • Provide only your personal information which is reasonably required to enter into a contract with us. The Company will not ask for your consent to provide unnecessary personal information as a condition of entering into a contractual relationship with the Company.
  1. 10DLC Requirements and Mobile Messaging

Mobile Information Protection:

We understand the importance of protecting your personal information, including your mobile phone number. 

Mindful Wellness Counseling PLLC will not share or sell your mobile information to third parties or affiliates for marketing or promotional purposes.

Message and Data Rates Disclosure:

By opting in to receive messages from Mindful Wellness Counseling PLLC, you agree that message and data rates may apply. These charges depend on your mobile service provider and plan.

Message Frequency Disclosure:

Message frequency varies. You may receive recurring messages based on your subscription preferences. If you are part of a recurring messaging program, you will receive notifications up to [Insert number here] messages per month.

Opt-Out Information:

You may opt out of receiving messages at any time by replying with the word STOP to the message you received. Once you opt out, you will no longer receive messages from us unless you opt back in.

Customer Care Contact Information:

If you need assistance or have any questions, you can reply HELP to any message for support or contact us at info@mindfulwellness.group.

  1. Contacting Us

If you have any questions, you may contact us using the following information:

Mindful Wellness Counseling PLLC

900 Ridge Road, STE 1S

Homewood IL 60430

Phone: 708-637-1672

Fax: 708-637-1633

Email: info@mindfulwellness.group

 

Updated on 09/20/24